1. Monthly webinars for support group, nutritional education, back on track, and fitness.
Staying focused is the number one secret to long term success. Just the simple act of turning on your computer and interacting on the web will get your mind thinking about what it takes for success.
2. Better communication
Dr. Thomas gives all his patients his cell phone number and encourages patients to call directly with questions or concerns. While in the hospital or otherwise. And for the few times Dr. Thomas is not available his nurse Erica takes his calls, not some impersonal answering service. Frankly, people often pay concierge doctors 10,000 dollars per year for this type of access. Patients rarely abuse this privilege and it makes it all simple.
3. 11 years’ experience
Very few have had a bariatric practice this long. Dr. Thomas was one of the first few in Texas to do laparoscopic gastric bypass, to begin doing the lap band, and more recently the sleeve gastrectomy. That is translated into a unique understanding of the pitfalls to success.
4. Online access to dietitian.
This is a new program for us. We plan monthly or bi-monthly educational nutritional webinars as well as ask the dietitian webinars.
5. Copy of Dr. Thomas’s book
Skinny jeans…at last! Secrets to long term weight loss surgery success. There is no other book out there like this. It gives you the mindset needed for long term success.
6. Designation by the Surgical Review Board as a Center of Excellence Designee.
Dr. Thomas was one of the first in the Houston, East Texas area to get this coveted designation. Do you remember the Good Housekeeping seal of approval? It was something of the past that placed its seal on quality. The SRC is that. It requires surgeons to document in a central database their results in terms of long term success with resolution of co-morbidities and complications. Only surgeons with low complication rates and good outcomes are allowed to participate.
7. Medical billing
Medical billing is extremely complicated. It is like a board game with constant changing rules. Issues are common. It is important to be able to call with your concerns and get an answer. Our office does that.